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Success Story: From Startup Struggles to Tech Empowerment – How Hachimata Computer Solutions Transformed One Local Business

Published: June 15, 2025

Author: Hachimata Team

When Mr. Peter Banda, a young entrepreneur from Chipata, Zambia, first approached Hachimata Computer Solutions, his small printing and stationery shop was barely surviving. He lacked the right tech tools and struggled with outdated computers, slow internet, and unreliable software. Sales were down, customers were dissatisfied, and Peter was on the verge of closing his doors.

Today, his business is one of the most efficient ICT-driven print centers in Eastern Province – thanks to the right tech solutions, reliable support, and expert guidance from Hachimata Computer Solutions.

The Challenge

Peter's shop had:

  • Two aging desktop PCs constantly crashing
  • No point-of-sale (POS) system or stock tracking
  • An unreliable internet connection
  • No website or online presence

These challenges affected not only his customer service but also his ability to manage inventory, track sales, and grow his business.

Our Solution

Peter visited our e-commerce store and found an array of affordable, brand-new computers, peripherals, and networking equipment. After a short consultation, we tailored a complete ICT package for his business:

✅ 2 brand-new HP Core i5 desktops with 8GB RAM

✅ High-speed Canon multifunction printer

✅ A licensed POS software system

✅ Wireless router and backup power supply

✅ Website development with a simple e-commerce feature for selling stationery

Within 7 days, Peter's store was running on a fully digital, reliable system.

The Results

  • Sales Increased by 60% within the first 3 months
  • Customer waiting time dropped by 40% thanks to fast systems
  • Peter launched online orders for bulk stationery clients
  • He even hired two new employees to handle the growing business

"I never imagined that technology could turn my business around so fast. Hachimata Computer Solutions gave me more than just products – they gave me the confidence to grow."

Peter Banda, Chipata

Why It Matters

At Hachimata, we believe ICT isn't just about gadgets – it's about empowering people. Whether you're a student, entrepreneur, school, or SME, we’re here to help you thrive in the digital age.

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